video1.0<iframe src="https://www.loom.com/embed/d2a8f8dcf5c248d09dffc7857077255f" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d2a8f8dcf5c248d09dffc7857077255f-48d468213243e370.gif116.523Receive calls in the Elise AI Portal for your different teams. Your AI will transfer the call by ringing the AI Portal directly. You can configure Call Center as 1) Forwarding the call to a person or group of people in the AI Portal or 2) Escalating to one caller and then a back-up caller or group of callers and so on.