video1.0<iframe src="https://www.loom.com/embed/d2e73e26ced9415182def803f657d65f" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d2e73e26ced9415182def803f657d65f-893d4e394d2afbe0.gif196.458667This Loom reviews how to create and manage procurement return requests in the system. From Procurement, users go to the Returns tab to view existing returns and create a new one by selecting the purchase order and the location, optionally adding tracking numbers, additional items, contacts, and uploaded files such as warranty paperwork. They then populate restocking fees, shipping costs, tax rate, choose the return quantity, and for serialized items select the appropriate serial number, add notes, review supplier info, and create the return request against the purchase order. The return lifecycle starts as pending, can be marked returned and credit received or cancelled, and the stock is deducted once the return is processed, with activity showing the returned item.