video1.0<iframe src="https://www.loom.com/embed/d45e2478775e411684be8fdde8ae81a5" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d45e2478775e411684be8fdde8ae81a5-8c0ee515f0748f61.gif824.489In this video, I demonstrate how to send customised letters through the resident system using mail merges. I explain the process of setting up a mail merge template, including creating a Word document template with code to pull data for each leaseholder.