video1.0<iframe src="https://www.loom.com/embed/d553b7e99e9d4be58a1eb76c19fcc686" frameborder="0" width="1324" height="993" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9931324Loomhttps://www.loom.com9931324https://cdn.loom.com/sessions/thumbnails/d553b7e99e9d4be58a1eb76c19fcc686-59f1f4805ed9875f.gif123.378In this video, I walk you through the process of requesting a refund from the first delivery dispatch portal. I demonstrate how to identify the delivery in question, select the issue type, and submit the refund request, which in this case was for a late order that took over an hour to arrive. Once submitted, you can track the status of the refund, whether it’s approved or rejected, and see the total amount refunded, which I noted was about $31.30 in one instance. If you have any questions about this process, feel free to reach out.