<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/d617bc5aa4124fffa6e949a4704f40a6&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/d617bc5aa4124fffa6e949a4704f40a6-67bb849ac628b449.gif</thumbnail_url><duration>42.895</duration><title>Change a Person&apos;s name</title><description>In this video, I walk you through the steps to change a contact&apos;s name in our system. First, you&apos;ll need to select the profile of the person you want to edit, then click on the blue change name link. After that, you can edit the name and choose an effective date along with the update type. Please make sure to follow these steps carefully to ensure the changes are made correctly.</description></oembed>