video1.0<iframe src="https://www.loom.com/embed/d61a3864dcaf4d86b1723a709379c91e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d61a3864dcaf4d86b1723a709379c91e-a764665ad6671237.gif241.925In this video, I walk you through the recall workflow, which is essential for tracking customer callbacks effectively. I demonstrate how to pull up a job, select the recall option, and book the recall job, ensuring you can report on these calls accurately. It's crucial to use this workflow to filter and track recalls properly, as the system won't recognize them otherwise. Please make sure to implement this process, and feel free to reach out if you have any questions about setting it up for efficiency.