video1.0<iframe src="https://www.loom.com/embed/d689d649efc1436b96c093f0896be175" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d689d649efc1436b96c093f0896be175-819730351e995079.gif57.416In this video, I walk you through how to check the status of customer handovers and verify if customers are activated and logged in. You can find this information in the homeowner's table, where each plot has a corresponding row displaying essential details like the assigner name, assigned date, last login date, and journey status. If a customer needs assistance with resetting their password, I show you how to trigger a password reset email directly from this table. It's important to ensure that customers are marked as registered and logged in. Please take a moment to review this process and reach out if you have any questions.