<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/d6f6ac51c3c345128ade266a16aa4cf9&quot; frameborder=&quot;0&quot; width=&quot;1480&quot; height=&quot;1110&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1110</height><width>1480</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1110</thumbnail_height><thumbnail_width>1480</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/d6f6ac51c3c345128ade266a16aa4cf9-81e1d4ff40192920.gif</thumbnail_url><duration>93.242</duration><title>Intercom - AI Generated Summary Request</title><description>In this video, I share my excitement about the new AI-generated CSAT reports and how they compare to our original scores. The insights we&apos;ve gained from these reports have been incredibly helpful, especially when analyzing customer feedback. I suggest creating a summary block that aggregates comments and ratings for easier review, similar to Amazon reviews. Please let me know your thoughts on this idea!</description></oembed>