<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/d70ff5178b8541cc9298e17366ca225d&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/d70ff5178b8541cc9298e17366ca225d-413b20e4907d8031.gif</thumbnail_url><duration>47.571</duration><title>Creating and Sharing FAQs with Your Customers 📋</title><description>In this video, I walk you through the process of creating a new FAQ to share with our customers. First, you&apos;ll navigate to the Aftercare menu and FAQs, where you can enter your question and answer. After that, you’ll select a relevant category and link the FAQ to the appropriate sites, whether that’s individual units or all of them. Please make sure to follow these steps carefully and create the FAQ as needed. Let’s enhance our customer support together!</description></oembed>