video1.0<iframe src="https://www.loom.com/embed/d8fb979292554731ac4f3fb21915e816" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d8fb979292554731ac4f3fb21915e816-644329d31acab2a8.gif566.067This Loom explains how to manage bookings and operations in the Tonic event platform now that your event is live. It covers managed sales for adjusting capacity by date, toggling a date to sold out, and canceling a date to stop future sales and trigger automatic refunds with the note that issued refunds cannot be reversed once processing begins. It also shows how to handle customer requests through the Transactions tab, including moving bookings to different dates or events and processing full or product refunds up to two working days after the event. The Loom further covers using the attendees list for check-in, live scanner sync via the free iOS and Android app, and key reporting and finance tabs for sales tracking and payment statements timing.