<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/d929126a76414ec887bd2682eeafa90e&quot; frameborder=&quot;0&quot; width=&quot;1978&quot; height=&quot;1483&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1483</height><width>1978</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1483</thumbnail_height><thumbnail_width>1978</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/d929126a76414ec887bd2682eeafa90e-be435db5fa15d029.gif</thumbnail_url><duration>121.321</duration><title>Enhancing Credit Memos in the CRM Model</title><description>Hi everyone, in this video, I’m excited to share some updates on how we’re integrating credit memos into our CRM model. I cover the new data model where credit memos can now be associated with both standard and custom objects, along with the dedicated settings for managing these objects. Additionally, I highlight that credit memos can now be used as a source for building segments, allowing teams to filter effectively. I encourage you to explore these features and think about how they can enhance your workflows. Let’s leverage these improvements to streamline our processes!</description></oembed>