video1.0<iframe src="https://www.loom.com/embed/d982361235054ecdabaf7cc5ec0eded2" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d982361235054ecdabaf7cc5ec0eded2-1700362033753.gif118.17000000000002In this video, I share an idea that I implemented at my business to improve our booking confirmation process. By using SMS reminders and requesting clients to reply "yes" to confirm their bookings, we have seen a decrease in cancellations. I explain the timing of the reminder and how it aligns with our cancellation policy. This method has been effective in ensuring that clients are committed to their appointments.