video1.0<iframe src="https://www.loom.com/embed/d99055c3b1254f2e8af6cd8783d1f788" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d99055c3b1254f2e8af6cd8783d1f788-c0d4695cafc02902.gif54.623In this video, I’m sharing how district administrators can easily access essential account information for both students and staff in one centralized location when reaching out to Waterford Support. By logging into your Waterford Manager and selecting Support, you can view details such as Provider Name, User IDs, and Organization IDs. For students, simply find their name and click View, then choose the Support button. The same process applies for staff accounts by switching your view accordingly. Please make sure to utilize this resource for any support needs you may have.