<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/d9ad943932a8407083344491d7664ed6&quot; frameborder=&quot;0&quot; width=&quot;1638&quot; height=&quot;1228&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1228</height><width>1638</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1228</thumbnail_height><thumbnail_width>1638</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/d9ad943932a8407083344491d7664ed6-1691275642666.gif</thumbnail_url><duration>881.1</duration><title>HOA Notes Best Practices</title><description>In this video, we introduce you to HOA Messenger&apos;s Intelligent Auto-Reply feature. This feature is powered by Open AI&apos;s chat GPT large language model, and allows HOAs on the Premium Plan to automatically respond to resident inquiries with tailored responses based on information that is uploaded into the HOA&apos;s Notes. We will provide an overview of the feature, best practices for uploading HOA notes, and how to activate the feature. Additionally, I will share examples of how the intelligent auto-reply scans the HOA notes for relevant information. This feature reduces workload, enhances resident satisfaction, and saves time on manual correspondences.</description></oembed>