video1.0<iframe src="https://www.loom.com/embed/da0f57eccc3c4d1ebf0622feb379fead" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/da0f57eccc3c4d1ebf0622feb379fead-edddbbf5c54e5797.gif165.111In this video, I demonstrate how we utilized decision processes within Convictional to make strategic choices for our revenue customer teams. By setting clear goals, establishing criteria, and evaluating options, we were able to select a CRM strategy that aligned with the needs of our diverse customer bases. The process involved cross-functional collaboration, thorough documentation of insights, and the ability to add AI capabilities for advice and task generation. Watch to learn how we streamlined decision-making and enhanced team communication.