video1.0<iframe src="https://www.loom.com/embed/da3006e5355a4785871ee5dc592d88f4" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/da3006e5355a4785871ee5dc592d88f4-1687895822159.gif168 Hi! In this Loom, I'll guide you through the process of moving leads through the Kindertail CRM+. We have five stages for a lead, and once the child's family has decided to enroll in your center or moves into a different child care, the lead becomes closed one or closed lost. I'll take you through an example of a child named Rebecca and show you how to move her through the stages. If a lead is lost, a dialog box will appear to list the reason why the lead was lost, and you can save and close it. If someone inquires again after being in the closed lost stage, you can locate their card and drag them back to the tour scheduled stage if they've made a new appointment with you. I hope this helps!