video1.0<iframe src="https://www.loom.com/embed/da491427d8834bf7b443558fc98a4518" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/da491427d8834bf7b443558fc98a4518-5214d9c4918de837.gif514.903Hi there, I am Katie from Birdie. In this video, I show you how to build and manage truly person-centred care plans in Byrdie’s Agency Hub, from client profile setup and capturing key information, through assessments, reviews, and storing client and CQC documentation. We start with the Client tab, then complete core assessments with structured answers plus free text notes, and update reviews that automatically feed into the Carer app in seconds. I also cover the full audit trail, quality monitoring evidence, downloads to PDF, and client electronic signatures. If you would like to see this in action or find out more, please get in touch with us.