video1.0<iframe src="https://www.loom.com/embed/dac58393f9ab42679e44cb80b4ab2d62" frameborder="0" width="1760" height="1320" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13201760Loomhttps://www.loom.com13201760https://cdn.loom.com/sessions/thumbnails/dac58393f9ab42679e44cb80b4ab2d62-af69cb130c8c89d3.gif675.412This Loom explains how to test and choose an agent voice using the voice library and the agent test tools. It recommends listening to voice previews, then running web and optional phone tests to confirm the agent behaves correctly. The web test does not charge credits and uses simulated tools for actions like booking or updating contact records, while phone tests place real live calls and cost credits and may create real calendar bookings. It also demonstrates a web test conversation and notes that callers can interrupt the agent and the system handles it appropriately, with text generation finishing before the selected voice model speaks.