video1.0<iframe src="https://www.loom.com/embed/db606048b34f43f9906a023458cf7fe4" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/db606048b34f43f9906a023458cf7fe4-04ea23618fb5f2d5.gif275.1In this video, I explain how to create and use tags effectively during customer calls. I cover the process of adding new fields and how to fetch specific key phrases, such as when a customer provides a new number. It's important to note down these details and add them as tags for better tracking. I also discuss the use of multiple choice tags to capture customer interest. Please ensure to create the tags accordingly based on the conversation.