<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/dbb0e07d44084ff4aa5df934345a89d2&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/dbb0e07d44084ff4aa5df934345a89d2-82b146e91f64ce1b.gif</thumbnail_url><duration>220.292</duration><title>Exploring the New Call Hold Queues Feature</title><description>I demonstrate the new Call Hold Queues feature, accessible through the inbox, allowing users to create queues, assign users, and route calls efficiently. Action requested: Familiarize yourself with setting up and managing queues for effective call handling.</description></oembed>