video1.0<iframe src="https://www.loom.com/embed/dc4b600f42d64816b43bace77160f13c" frameborder="0" width="1672" height="1254" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12541672Loomhttps://www.loom.com12541672https://cdn.loom.com/sessions/thumbnails/dc4b600f42d64816b43bace77160f13c-7fe0cd33989e2a66.gif112.5852In this video, I walk you through the steps to troubleshoot if your pen isn't charging. First, we check if the case is charged, indicated by the lead light color. Then, I demonstrate how to properly align the pen with the charging pins in the case to ensure a good connection. Please make sure to follow these steps carefully to avoid any issues with charging.