video1.0<iframe src="https://www.loom.com/embed/dce39d012551464985924b656361e1eb" frameborder="0" width="1780" height="1335" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13351780Loomhttps://www.loom.com13351780https://cdn.loom.com/sessions/thumbnails/dce39d012551464985924b656361e1eb-fd319a530dc09f9d.gif80.32In this video, I walk you through managing agents within Shiloh, starting from the settings menu and navigating to integrations. I explain how to select or deselect agents for analysis and the importance of keeping the stage AI model unless dealing with ISAs or recruiters. Additionally, I cover how to manage stages and sources to ensure we're listening to the right calls. Please take a moment to review your agent settings and adjust as necessary to optimize our processes.