<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/dce661a2fb454eab87909cc7aa539fba&quot; frameborder=&quot;0&quot; width=&quot;1340&quot; height=&quot;1005&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1005</height><width>1340</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1005</thumbnail_height><thumbnail_width>1340</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/dce661a2fb454eab87909cc7aa539fba-8aa9ec05413fb5c4.gif</thumbnail_url><duration>337.299</duration><title>B2C/D2C | Starling Bank&apos;s email review</title><description>In this video, I’m sharing my thoughts on a recent B2C email from Starling Bank that really impressed me. The subject line was a reminder of how my money is protected, and I found the content to be incredibly helpful and trust-building. I love the clean design and the accessibility options they provided, which made me feel valued as a customer. I encourage you to think about how your brand can communicate important reminders to customers in a similar way. Overall, I’m giving this email a 9 out of 10 for its simplicity and effectiveness!</description></oembed>