video1.0<iframe src="https://www.loom.com/embed/ddc8d9f1cc894b1e9cd2a5b247ed2946" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ddc8d9f1cc894b1e9cd2a5b247ed2946-1de490b470379a18.gif137.6In this video, I explain how to stop the automated system from re-processing declined orders. The system attempts to re-process every six hours for soft declines and once every 24 hours for insufficient funds, up to three times. If you want to prevent further attempts, you can search by email or order number and mark it as skipped. Additionally, if you want to send a follow-up email to the customer, you can copy the max attempts reached message to trigger that. Please take action as needed to manage these declines.