video1.0<iframe src="https://www.loom.com/embed/dfd413949abf4d8e9c39fb70c45743dd" frameborder="0" width="1664" height="1248" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12481664Loomhttps://www.loom.com12481664https://cdn.loom.com/sessions/thumbnails/dfd413949abf4d8e9c39fb70c45743dd-00001.gif1920.8666666666597In this video, I emphasize the importance of personalizing your customer journey based on your business and the value you provide. I explain why I prefer using custom tools and Zapier over pre-set options like dubs and silos. I demonstrate how I create my own system using Zapier and show an example workflow. I also highlight the significance of quickly responding to inquiries and share how I automate email and text message notifications. Throughout the video, I discuss various tools and techniques that can help streamline and enhance your customer interactions.