video1.0<iframe src="https://www.loom.com/embed/e044388efe3d4682b049059b4111c1ca" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/e044388efe3d4682b049059b4111c1ca-00001.gif231.573In this video, I will walk you through the inbound communications dashboard module. This module allows you to receive responses from donors, such as text messages, emails, and comments when they make a donation to your fund. It is important to note that these inbound communications can be seen by anyone with access to the back end. I will show you how to respond to these communications and view the history of engagements with each contact. Additionally, I will explain how to record new engagements that are not directly communicating with the donor. Please be cautious when using the "no reply" option, as it can remove the communication from someone else's dashboard.