video1.0<iframe src="https://www.loom.com/embed/e0b06bfa9ab54e038b9e97141228a6c1" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/e0b06bfa9ab54e038b9e97141228a6c1-3265c61d09b24e0f.gif1490.14In this video, I break down the key metrics related to inbound and outbound leads using our x-rai call monitoring platform. I explain the difference between sales-related conversations and qualified opportunities, emphasizing the importance of tracking new inbound opportunities and conversion success rates. I also highlight the need for a dedicated follow-up strategy for unsold opportunities, as these represent significant potential for our sales team. Please take a moment to review the metrics and consider how we can improve our follow-up processes.