<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/e142d930c0d84b9c84f7642bc250eff6&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/e142d930c0d84b9c84f7642bc250eff6-00001.gif</thumbnail_url><duration>305.89</duration><title>Shared Customer History Feature 🎉</title><description>Hi there! In this Loom, I&apos;m excited to show you the new shared customer history feature that will soon be available for all of our multi-shop organizations. With this feature, you&apos;ll be able to link customer history from all shops within your organization, making it much easier to access and use customer information seamlessly. I&apos;ll walk you through how to link customer history from other shops within an RO, how to add a customer from another shop to a new RO, and how to select a vehicle that has been worked on at another shop. This feature will save you time and effort by eliminating the need for copying and pasting between different tabs and shops.</description></oembed>