video1.0<iframe src="https://www.loom.com/embed/e20bf0014b994241805175e96eb4cd10" frameborder="0" width="1580" height="1185" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11851580Loomhttps://www.loom.com11851580https://cdn.loom.com/sessions/thumbnails/e20bf0014b994241805175e96eb4cd10-0fedb15b67228861.gif122.987This Loom explains how to manage Shiloh hour usage limits across account activity types. In Settings under Integrations and Preferences, the video shows sliders for monthly call, roleplay, and coaching hour limits, where reducing the call limit stops live analyzed calls once the allocated hours are reached. It also covers per-user monthly usage limits for calls, roleplay, and coaching, such as limiting calls to a set amount of minutes per month or capping coaching to about one hour per user. The coaching feature uses about 10 minutes of hours per session, so these limits help keep usage within the hours of the plan tier.