video1.0<iframe src="https://www.loom.com/embed/e374b2b3a2ac49e1b818fe412c153fbe" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/e374b2b3a2ac49e1b818fe412c153fbe-093e0cd3b96a009d.gif2507.072In this Loom, I walk you through our updated processes and tools for claims management, focusing on the new Monday dashboard and the importance of timely communication with clients and adjusters. I emphasize the need for constant annotation and updates to ensure we meet our ambitious target of 21 days to settlement. Please make sure to review the training videos I linked, especially on how to operate the new dashboard and the time and material estimate template. I also request that you familiarize yourself with the SOPs to streamline our workflow. Let's work together to ensure we’re all on the same page as we prepare for an influx of new projects.