<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/e38c16f92cc04e9089e90438d274d1d2&quot; frameborder=&quot;0&quot; width=&quot;1908&quot; height=&quot;1431&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1431</height><width>1908</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1431</thumbnail_height><thumbnail_width>1908</thumbnail_width><thumbnail_url>https://cdn.loom.com/os/loom-media-content/loom/47801651-bcf5-496c-aa87-2f5a5e6703d6/8b9ec373-0b1c-4086-aeb0-683ad8de90a2/sessions-thumbnails-e38c16f92cc04e9089e90438d274d1d2-f73466be1c64b105.gif/binary?authToken=eyJraWQiOiJtaWNyb3MtZ3JvdXAvdGRwLW9zLWFyY2hldHlwZS9iMHJxajByZGQ4MHBsNmE4IiwiYWxnIjoiUlMyNTYifQ.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.JzWHZEINofPl6WvzEmyHuk4fVba6iOu7DUHSc1QUhCJ7u6u9wtmaleLXYXKF9k64UQnjOVs8Gi0HvKJFLzVQH0gN3fCSPRnVCQFFgvPPKqX5JdlaSl0mLLWXN5ER4uXRmsbKvsCcrLNOhdU_9KxQDbsLD4uCFa6QVIhjIAilvoLYaWVbP2V9esWPZFelY6S7cZpbioM8r3F4fIc0Gx_czfMvbfR_tq5s43OyfRlan91bhJ_AhEwzSXDT1GMOdFl9_5vopcyqgUhBKsVuedb1hlLZBx8ldwW2c9MiWwG_i5buE3QYZ2WaK9GvHwgNIoPlAKzWIvqT3Eba2B0diRKrAw&amp;Expires=1792966306&amp;Signature=DHbLkIUhnU%7E6IhQtc1RSPGXktOGfZy9YKVyQFW3ncSzofcHn-W1EnYM-BwsGTixTOpAmILIgQx3LsfRDK01rOwbjINfNd8EtSSLn9NbeN-gEFDMmsryP9gmtfqt%7EZSCD1QxWYwSfQZWrh6cpLzORID6BiLPE4Ixaptk9peLqZlVSOHrl5EbHZGApU4AFYa33N6C8KycZQBVJ0TBUx7E1GsEEdOvW%7E93nDVKaj23kn%7ERMtY4uarcphHoqgttYXsA7PLk4rMeGMJArRB5htp5YdAAsz77-F%7E1hW8r9N%7E2uOREf7NK4dD7qLAWi%7EJ18-4Q3v0r9epG6tvKpr-9-WZz7Cw__&amp;Key-Pair-Id=KQOSYIR44AIC0</thumbnail_url><duration>471.381</duration><title>Redesigning a Records Table for Clarity</title><description>This Loom explains a redesign of the Records table in Gisli to make it easier for QAnalyst and managers to audit calls. After noticing that about half the users exported to Excel and found the data monotonous and icons hard to understand, Tushara focused on bridging the Excel workflow by adding sortable, filterable, hideable column headers and clearer toolbar labels. She also improved saved views by adding default backend-configured options like today, this week, flagged-only, and follow-ups, and added distinct, accessible styling for different data types. Stability and usability were further enhanced with smoother scrolling and sidebar interactions. Post redesign, active users using the records page increased from 5 to 9 percent, and view usage rose 25 percent.</description></oembed>