video1.0<iframe src="https://www.loom.com/embed/e3b2f4dc576d44fbb75074e29fc54818" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/e3b2f4dc576d44fbb75074e29fc54818-646b5aa28ed35605.gif96.323333This Loom explains how to process a gift return in Redu POS. Use the home screen Redu tile, enter the order number (example 1610), then select the return type for a gift. Enter the gift recipient email, which is the only email that will be notified, so the gift giver is not informed. After continuing, complete the standard returns flow, noting that only exchanges and store credit are offered, not refunds, to avoid refunding the original gift payment method.