<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/e4815d4218db479e8546b9cde1699240&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/e4815d4218db479e8546b9cde1699240-9739bd5f36f6ad7f.gif</thumbnail_url><duration>142.839</duration><title>Exploring New Robust Request Settings for Program Management</title><description>In this video, I walk you through our new robust request settings found in the Programs section of the Organization tab. We understand that different admins may want to handle requests differently, so we&apos;ve introduced options like Always Require Approval or Auto Approve for Drop Shift Requests. For instance, if a staff member requests to drop a shift and it&apos;s claimed by another qualified staff member, it will auto-approve without any additional action needed from you. I encourage you to explore these settings and consider how they can streamline your request management process. Please take a moment to review these options and adjust them according to your program&apos;s needs.</description></oembed>