video1.0<iframe src="https://www.loom.com/embed/e4d10a4a5eab416bab681e0ea6e8411a" frameborder="0" width="1198" height="898" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8981198Loomhttps://www.loom.com8981198https://cdn.loom.com/sessions/thumbnails/e4d10a4a5eab416bab681e0ea6e8411a-234c38b5526b0455.gif136.389Today, I'll guide you on adding a new user in RewardWorks, focusing on resolving the error message and providing the necessary username details. It's crucial to follow these steps to ensure seamless access for the new user. I'll demonstrate how to navigate to Manage Users, add the username correctly, and assign the appropriate role. Pay attention to the details as we go through the process.