video1.0<iframe src="https://www.loom.com/embed/e4ec0269403f429cbd3f6d375b79f016" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/e4ec0269403f429cbd3f6d375b79f016-354c316d78be12b0.gif398.286In this video, I walk you through how to set up the HubSpot live chat handoff feature using the Expertisei chatbot. We cover configuring active hours for live chat availability, handling offline messages, and creating support tickets when agents are unavailable. I demonstrate the process of testing the setup, including generating a ticket with conversation history when outside active hours. If you're interested in implementing this feature, please follow along with the steps I outlined. Let me know if you have any questions!