video1.0<iframe src="https://www.loom.com/embed/e544f849e7c742b3a68f88c01e4c03ff" frameborder="0" width="1494" height="1120" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11201494Loomhttps://www.loom.com11201494https://cdn.loom.com/sessions/thumbnails/e544f849e7c742b3a68f88c01e4c03ff-c9bce2309f2ec474.gif154.591This Loom explains how to create a new resident account on your operator portal for newly moved-in residents. Start by selecting Actions and Create account, entering the resident’s name so the portal can search your EHR and link a direct match. Next, enter the payer’s name and their email and phone number, then review and create the account, after which an invite is sent for the resident’s portal access. The resident can set up payment methods, choose an auto-pay date, and receive monthly statements, and if payment was collected during admissions it should be entered right away.