video1.0<iframe src="https://www.loom.com/embed/e5d3b3d11df748fda5c3ba5834b671f4" frameborder="0" width="1440" height="1080" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10801440Loomhttps://www.loom.com10801440https://cdn.loom.com/sessions/thumbnails/e5d3b3d11df748fda5c3ba5834b671f4-00001.gif65.353In this video, I explain how to manage service resolution requests at the user level. I discuss the settings and toggles available for admins to enable or disable the send SRR feature. I also explain the importance of having a phone number or email address for users to receive notifications. This change provides flexibility in determining who receives patient requests and allows providers to respond directly to their own patients. Watch this video to learn how to handle service resolution requests effectively.