video1.0<iframe src="https://www.loom.com/embed/e5ea996805a24453be6bbf2af7c70b40" frameborder="0" width="1108" height="831" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8311108Loomhttps://www.loom.com8311108https://cdn.loom.com/sessions/thumbnails/e5ea996805a24453be6bbf2af7c70b40-7898dda3959a31a6.gif220.5176In this video, I walk through the process of creating a new customer and adding family members within the same agency. I highlight a potential issue where users with multiple problems may not receive the appropriate consultations for each issue, as it seems only one consultation is being handled at a time. I ask for your help in understanding whether this is a problem with our goal definition or the system itself. It's crucial that we ensure users can address all their concerns effectively. Overall, everything else is functioning well, and I appreciate your insights on this matter.