video1.0<iframe src="https://www.loom.com/embed/e69ddeabfdc24eae9d938d8d82841d90" frameborder="0" width="1620" height="1215" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12151620Loomhttps://www.loom.com12151620https://cdn.loom.com/sessions/thumbnails/e69ddeabfdc24eae9d938d8d82841d90-00001.gif219.012In this video, I go over the 8-step progress check for retention and referrals. Whether you're in the martial arts business or not, you can easily adapt these steps to your own business. I encourage you to practice these steps as they are effective and intuitive. I also express gratitude to Jimmy for being part of our community and ask for feedback on how we can improve. Additionally, I discuss the importance of confidence, future growth, and referrals. Lastly, I mention the significance of leaving a five-star review on Google or Facebook.