video1.0<iframe src="https://www.loom.com/embed/e6b928fad0994db789b10f18c4460a55" frameborder="0" width="1730" height="1297" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12971730Loomhttps://www.loom.com12971730https://cdn.loom.com/sessions/thumbnails/e6b928fad0994db789b10f18c4460a55-a1fa431a60fe7412.gif135.13In this video, I’m excited to show you how to access the clients tab, which is visible to all staff members. You’ll learn how to click on clients to view a list and how to impersonate a client to see their perspective in the portal. This feature is super helpful for understanding what clients experience and how we can assist them better. Please make sure to familiarize yourself with these functionalities as they will enhance our client interactions.