<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/e73129b4968f4cb29a3606aa01691216&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/e73129b4968f4cb29a3606aa01691216-2f78ceb7fa79c1db.gif</thumbnail_url><duration>1057.061</duration><title>x-rai Platform - Basic Training and Navigation</title><description>In this video, I walk you through the x-rai platform, highlighting its features and how it can transform your call data into actionable insights. I explain the importance of using the right functions, like avoiding call parking, to ensure accurate data processing by our AI. Additionally, I emphasize the need for your team to state customer locations or account numbers during calls to improve noting accuracy. Please make sure to implement these practices for optimal results!</description></oembed>