<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/e92122a898f74e3099a1e17b5738ef07&quot; frameborder=&quot;0&quot; width=&quot;1950&quot; height=&quot;1462&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1462</height><width>1950</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1462</thumbnail_height><thumbnail_width>1950</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/e92122a898f74e3099a1e17b5738ef07-3f0f0564cfb0ac33.gif</thumbnail_url><duration>533.866667</duration><title>Managing Your Agency Personnel: A Comprehensive Guide</title><description>In this video tutorial, I walk you through the agency tab, specifically focusing on managing personnel within your agency. You&apos;ll learn how to add users, invite them via email, and set their permissions, as well as how to edit user details and manage their roles and groups. I also cover how to archive users and the importance of custom metadata for internal communication. Please take note of the options for displaying users on the Pulse dashboard and the ability to download a CSV of your roster. I encourage you to explore these features to streamline your agency&apos;s personnel management effectively.</description></oembed>