video1.0<iframe src="https://www.loom.com/embed/ea3b1e98ce7b44faa516299dd1bc6067" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ea3b1e98ce7b44faa516299dd1bc6067-ffdc52bfc2c5ef6b.gif92.766667This Loom shows how to enable Site Concierge for a specific site in Visitor OS, assuming it is already enabled at the account level in Facility OS by an administrator. In Visitor OS, go to Sites, select the site, and turn on Site Concierge under the Feature tab. The transcript retention setting is enabled for 30 days, and if access to transcripts is needed, it can be requested by submitting a support ticket. After saving changes, Site Concierge is enabled, and visitors will only receive calls when it is enabled for that specific event.