<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/ea7babc156cb4469835a746b01ff1102&quot; frameborder=&quot;0&quot; width=&quot;1340&quot; height=&quot;1005&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1005</height><width>1340</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1005</thumbnail_height><thumbnail_width>1340</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/ea7babc156cb4469835a746b01ff1102-07ef811d965d1135.gif</thumbnail_url><duration>52.979</duration><title>Convert Leads into Customers in CRM</title><description>In this video, I show how to convert a lead into a customer in my CRM. I go to the CRM menu, open Leads, and select the lead I want to convert, then review the information I have been working on. I click the Convert to Customer button, and all that information flows over into the new customer account. There is no action requested from viewers, it is just a quick walkthrough of the steps.</description></oembed>