video1.0<iframe src="https://www.loom.com/embed/eb13f91d4b294d86800a644a992d1462" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/eb13f91d4b294d86800a644a992d1462-31b470f345f3974a.gif167.147In this video, I walk you through the process of processing an order for a returning customer on CheckoutChamp without needing to re-enter their credit card information. I demonstrate how to access customer service, confirm their details, and select the items they want, including applying any discount codes. It's crucial to check the shipping information and ensure everything matches what the customer expects. If you decide not to process the order, remember to use the 'no sale' option to close the call without losing any information. Please make sure to follow these steps carefully when handling customer orders.