video1.0<iframe src="https://www.loom.com/embed/eb1ec938ef174fb08c449f4f53909cbe" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/eb1ec938ef174fb08c449f4f53909cbe-00001.gif302In this video, I, Katrina from Chattermill, will walk you through the Chattermill's feedback tab. The feedback tab is your own data repository where you can access all your data in its raw format. It includes qualitative data from various sources like trust pilot reviews, NPS surveys, and Zendesk emails. We create a bespoke AI model for you to process these data points, tagging them with themes and sentiment. I will show you how to use the filters on the left-hand side to analyze your data based on different criteria. By combining quantitative and free text analysis, you can gain a 360-degree view of your customers.