video1.0<iframe src="https://www.loom.com/embed/ebf31c8c020c43af9b29435d0ffa1e0f" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/ebf31c8c020c43af9b29435d0ffa1e0f-dce59d5bdd0823f8.gif177.4982In this video, I walk you through the customer and merchant experience during a return process, highlighting the new features we've implemented. I demonstrate how customers can easily cancel their returns and create new ones, as well as how merchants are notified of these changes. I also cover the process for updating shipping addresses during exchanges, ensuring that both customers and merchants receive timely notifications. Please take note of these updates, as they are designed to streamline our return and exchange processes. Your feedback on these features would be greatly appreciated!