video1.0<iframe src="https://www.loom.com/embed/ec0e5e361a8849f4b918205fa005fb27" frameborder="0" width="1332" height="999" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9991332Loomhttps://www.loom.com9991332https://cdn.loom.com/sessions/thumbnails/ec0e5e361a8849f4b918205fa005fb27-a62c6e8d17f0a26c.gif150.516In this video, I walk you through our patient satisfaction survey within the PROMS system, which is automatically toggled on when you add a new case. Remember, the survey is sent out at two weeks and six weeks post-surgery, and you can only adjust survey settings within that timeframe to ensure accurate responses. I also explain how to interpret the traffic light system for survey results, where colors indicate the severity of patient responses. Over time, you'll see accumulated results displayed in an easy-to-read graph on your dashboard, which includes your net promoter score. Please make sure to utilize this feature to enhance our understanding of patient satisfaction.