video1.0<iframe src="https://www.loom.com/embed/ec290bd030d54d4ab84eb0255ce530ad" frameborder="0" width="1902" height="1426" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14261902Loomhttps://www.loom.com14261902https://cdn.loom.com/sessions/thumbnails/ec290bd030d54d4ab84eb0255ce530ad-bd80920a6cb025df.gif185.032In this video, I guide you through the process of setting up follow-up emails to keep our guests informed after their booking and gain insights into their experiences. First, ensure you have access to manage booking rules, then navigate to Settings, select your site, and scroll down to Emails & Texts to configure Follow-Up Emails. You can personalize the message that will be sent to customers, which is set to go out two days after their booking by default, but can be adjusted to the day after if needed. Once you've made your changes, just hit Save to finalize everything. Please make sure to follow these steps to enhance our guest communication!