video1.0<iframe src="https://www.loom.com/embed/ec4aff02e4e1456baf83053bdf70b2ed" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ec4aff02e4e1456baf83053bdf70b2ed-737e47d5ccebab3e.gif304.466667In this video, I walk you through the various ways incidents can be created in Betterstack, including built-in monitors, integrations, and manual methods. I highlight how to navigate the incidents page, view details of ongoing incidents, and utilize the incident timeline for effective communication and debugging. I also cover the importance of incident grouping to prevent multiple alerts for the same root cause, and how to configure sensitivity settings for your team. Please take a moment to review the incident grouping settings for your team to ensure optimal performance.